During the checkout process, you will have to check a box (virtual signature) stating that you read our terms and conditions. When you check that box, you the customer will be bound by and are stating that you fully understand and agree to the following terms and conditions, concerning the sale and or purchase of anything found on our website:

Age requirement:

You must be 18 years of age or older to purchase any product(s) from Regency Jewelers. This means, if you are an underage minor, do not attempt to make a purchase! Regency Jewelers and or the credit card holder will catch you, due to the reasons found in the next section.

Fraudulent credit card use:

If you steal or borrow your parents, friend’s parents or a perfect stranger’s credit card, to pass yourself off as being 18 years of age, it won't work! We do conduct reviews of orders on a regular basis, especially concerning age verification and if you are the true card holder. Remember as always, the order ships to the billing address and to the name that is on the card. In other words, the card holder is going to get the package, not the underage child or credit card thief! If you do decide to try anyway, keep in mind that we will do everything in our power, to see that you are brought up on criminal charges!

Order processing

Orders are normally processed automatically, through our gateway at 12:00am (midnight) EST, the date the order is placed. Once an order has been processed, it can't be cancelled or changed. We will try our best to answer email and or phone calls concerning order cancellations or changes, however we simply can't promise or guarantee to catch the change. This means you should make sure before placing an order, that you are ready to do so and want everything on the order. Also many of our items for sale are one of a kind and as such are subject to prior sale in our retail store. If this is the case you will be issued a full refund and we apologize for any inconvenience this causes.

Concerning sale items

We at Regency Jewelers love to place items on sale or offer promo codes to help you save money on a weekly basis. Please keep in mind, that once an order is processed, it can't be cancelled or have changes made. This means that if an item goes on sale, the day after your order is placed a credit will not be issued for the difference. Sign up for our newsletter and read them, to have a heads up on sales!

Shipping

Website orders are sent with Free 2-Day shipping anywhere in the continental United States. Accelerated overnight shipping and handling is available at a $20.00 charge. International orders and orders to Alaska and Hawaii are subject to additional shipping charges.

Return Policy

Online catalog orders can be returned for full refund within 5 days of receipt of the product, or returned for exchange or store credit within 30 days of receipt of the product. Returns must be accompanied by a copy of the bill of sale, including your name and phone number. Merchandise must be packaged properly and in original condition with any tags still intact. Shipping and insurance charges for product returned to Regency Jewelers are the responsibility of the customer. Merchandise not in original condition will not qualify for refund or exchange.

Cancellations/Backorders

Any online catalog order with normal shipping can be cancelled within 24 hours of order via phone or online (contact us). Any online order with accelerated shipping must be cancelled within 6 hours of order via phone or online (contact us). Any order cancelled post shipping and prior to receipt will be treated as a returned order, with customer being responsible for returning shipping and insurance charges, and condition of the merchandise. If an online catalog item is on backorder, you will be notified within 48 hours of your order with estimated time of delivery. You will have the option to cancel the order at that time.

Notice

Regency Jewelers reserves the right to change the web site Terms and Conditions without notice. We highly recommend reading the terms and conditions every time you place an order in case any changes have been made. When you check the box stating you have read and understand our terms and conditions you will be bound by them regardless if you read them or not.